Ratings & reviews
Ratings are a quick public signal: one to five stars. The comment is optional and reviewed by an editor before it appears. Star scores post immediately so the average updates without waiting on moderation.
Leaving a review
Open any sitter or parent profile (/sitters/[id] or /sitter-jobs/[id]), scroll to Reviews, and tap a star — 1 is lowest, 5 is highest. The comment field below the stars is optional; use it to add context that other readers will find useful.
Capture: The Reviews section on a sitter profile with the star picker visible and the comment field below it.
Save as /public/help/ratings-leave.png
Editing your review
If you've already rated someone, the same form pre-fills with your previous score and comment. Change either one and submit again — the new score replaces the old, and the new comment re-enters the moderation queue.
How moderation works
Star ratings post immediately and update the public average. Comments are held for review: an admin reads each one and either approves it (becomes public, attached to your name and avatar) or unapproves it (the score still counts, but the text is hidden). You'll see a Your comment is awaiting review notice on the profile while it's pending.
Capture: A profile's Reviews section with one approved comment, one pending comment from the viewer, and the average score.
Save as /public/help/ratings-moderation.png
What we won't approve
Comments that name minors, share contact info, contain personal attacks, or look like spam won't be approved. The score still counts toward the average — only the comment is hidden. If a review is later flagged as harmful, an admin can unapprove a previously published comment and the public version disappears.
Can I rate myself?
No — the form blocks reviews on your own profile. You also can't leave more than one review per profile; opening the form again loads your existing review for editing instead of creating a duplicate.
Are reviews anonymous?
Star scores are aggregated, so individual scores are not shown next to a name. Approved comments are public and show your display name and avatar. While a comment is pending it shows as A Siterka member.