Ratings & reviews

Ratings are a quick public signal: one to five stars. The comment is optional. Every review — score and any comment — is read by an editor before it appears publicly.

Leaving a review

Open any sitter or parent profile (/sitters/[id] or /sitter-jobs/[id]), scroll to Reviews, and tap a star — 1 is lowest, 5 is highest. The comment field below the stars is optional; use it to add context that other readers will find useful.

You need your own post first

To leave a review, you need a published post of your own. When other people read your rating, they need to see a public page that says who's behind it — otherwise reviews would carry no weight. If you haven't published yet, the review form renders disabled with a note pointing you to the post wizard. The same rule applies to messaging.

Editing your review

If you've already rated someone, the same form pre-fills with your previous score and comment. Change either one and submit again — every edit re-enters the moderation queue, so a small tweak doesn't go live instantly.

How moderation works

Every review waits for approval — score and any comment, together. An admin reads each one and either approves it (the score joins the public average and the comment appears next to your name) or leaves it pending. You'll see a Your review is awaiting approval notice on the profile while it's in the queue. Existing reviews you've already had approved stay public unless an admin later unapproves them.

What we won't approve

Reviews that name minors, share contact info, contain personal attacks, or look like spam won't be approved. If only the comment is problematic and the score is honest, an admin can clear the comment text but keep the score — that's the common case. If a review is later flagged as harmful, an admin can unapprove or delete it entirely, and the public version disappears.

Can I rate myself?

No — the form blocks reviews on your own profile. You also can't leave more than one review per profile; opening the form again loads your existing review for editing instead of creating a duplicate.

Are reviews anonymous?

Star scores are aggregated, so individual scores are not shown next to a name. Approved reviews show your display name and avatar next to the comment text. While a review is pending it stays private to you — other visitors don't see anything until an editor approves it.